Challenges for the implementation of humanization as a public policy

Abstract

This paper refers to the study of the challenges of the National Humanization Policy (PNH) in the care and management of public health services found in the discourse of consultants of this policy and of workers and managers of SUS of a municipality in the north of Minas Gerais. Through the interviews it was possible to identify that the polysemy that the term humanization assumes in the territories reinforces a romantic conception and shifts the perspective presented by the PNH; the hegemonic logic of health production does not favor institutional democratization; There is a tension between the logic of PNH and the way of doing other health policies. It can be inferred that although the instituting force of PNH is a primary tool for the defense of SUS, it is still necessary to articulate with other public health policies and a multisectoral effort to strengthen humanization in the most diverse and unique territories, fostering managers and SUS workers a more reflective and cogenerated way of implementing health policies.

Keywords: Health Unic System. Public policy. Humanization of attention and management.